/* =============================================
   CARLIN PLUMBING & HEATING — ORBIT STUDIO
   ============================================= */

:root {
  --navy:      #0b1f33;
  --navy-mid:  #112840;
  --blue:      #1565c0;
  --blue-light:#1976d2;
  --accent:    #f57c00;
  --accent-lt: #ff9800;
  --white:     #ffffff;
  --light:     #f4f8fd;
  --border:    #dde6f0;
  --text:      #1a2838;
  --muted:     #5a6a7a;
  --success:   #2e7d32;
  --radius:    10px;
  --shadow:    0 4px 24px rgba(11,31,51,0.10);
  --shadow-lg: 0 8px 48px rgba(11,31,51,0.16);
}

*, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }

html { scroll-behavior: smooth; }

body {
  font-family: 'Inter', 'Segoe UI', system-ui, sans-serif;
  color: var(--text);
  background: var(--white);
  line-height: 1.6;
  -webkit-font-smoothing: antialiased;
}

img { max-width: 100%; display: block; }
a { text-decoration: none; color: inherit; }

/* ---- UTILITIES ---- */
.container { max-width: 1140px; margin: 0 auto; padding: 0 20px; }
.section { padding: 80px 0; }
.section-sm { padding: 48px 0; }
.text-center { text-align: center; }

.tag {
  display: inline-block;
  font-size: 12px;
  font-weight: 700;
  letter-spacing: .1em;
  text-transform: uppercase;
  color: var(--blue);
  background: #e3f0ff;
  border-radius: 100px;
  padding: 5px 14px;
  margin-bottom: 14px;
}

.tag--accent {
  color: var(--accent);
  background: #fff3e0;
}

.section-title {
  font-size: clamp(28px, 4vw, 40px);
  font-weight: 800;
  line-height: 1.2;
  color: var(--navy);
  margin-bottom: 16px;
}

.section-sub {
  font-size: 17px;
  color: var(--muted);
  max-width: 580px;
  margin: 0 auto 52px;
}

/* ---- BUTTONS ---- */
.btn {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  font-size: 15px;
  font-weight: 700;
  padding: 14px 28px;
  border-radius: var(--radius);
  border: none;
  cursor: pointer;
  transition: all .2s ease;
  white-space: nowrap;
}

.btn-primary {
  background: var(--accent);
  color: var(--white);
  box-shadow: 0 4px 16px rgba(245,124,0,.35);
}
.btn-primary:hover { background: #e65100; transform: translateY(-1px); box-shadow: 0 6px 20px rgba(245,124,0,.45); }

.btn-secondary {
  background: transparent;
  color: var(--white);
  border: 2px solid rgba(255,255,255,.55);
}
.btn-secondary:hover { background: rgba(255,255,255,.12); border-color: var(--white); }

.btn-dark {
  background: var(--navy);
  color: var(--white);
}
.btn-dark:hover { background: #1a3a5c; transform: translateY(-1px); }

.btn-outline {
  background: transparent;
  color: var(--blue);
  border: 2px solid var(--blue);
}
.btn-outline:hover { background: var(--blue); color: var(--white); }

/* ---- TOP BAR ---- */
.topbar {
  background: var(--navy);
  color: rgba(255,255,255,.8);
  font-size: 13px;
  padding: 9px 0;
  border-bottom: 1px solid rgba(255,255,255,.08);
}

.topbar-inner {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 12px;
}

.topbar a { color: rgba(255,255,255,.85); transition: color .15s; }
.topbar a:hover { color: var(--accent-lt); }

.topbar-left, .topbar-right {
  display: flex;
  align-items: center;
  gap: 20px;
  flex-wrap: wrap;
}

.topbar-item {
  display: flex;
  align-items: center;
  gap: 6px;
}

.topbar-item svg { opacity: .7; flex-shrink: 0; }

.badge-emergency {
  background: var(--accent);
  color: var(--white);
  font-weight: 700;
  font-size: 11px;
  padding: 3px 9px;
  border-radius: 100px;
  letter-spacing: .04em;
  animation: pulse 2s ease-in-out infinite;
}

@keyframes pulse {
  0%, 100% { box-shadow: 0 0 0 0 rgba(245,124,0,.5); }
  50%       { box-shadow: 0 0 0 6px rgba(245,124,0,0); }
}

/* ---- NAVBAR ---- */
.navbar {
  background: var(--white);
  position: sticky;
  top: 0;
  z-index: 900;
  box-shadow: 0 2px 16px rgba(11,31,51,.08);
}

.nav-inner {
  display: flex;
  align-items: center;
  justify-content: space-between;
  height: 72px;
  gap: 24px;
}

.nav-logo {
  display: flex;
  align-items: center;
  gap: 12px;
  flex-shrink: 0;
}

.nav-logo-icon {
  width: 44px;
  height: 44px;
  background: var(--blue);
  border-radius: 10px;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}

.nav-logo-text strong {
  display: block;
  font-size: 16px;
  font-weight: 800;
  color: var(--navy);
  line-height: 1.1;
}

.nav-logo-text span {
  font-size: 11px;
  color: var(--muted);
  letter-spacing: .04em;
  text-transform: uppercase;
}

.nav-links {
  display: flex;
  align-items: center;
  gap: 4px;
  list-style: none;
}

.nav-links a {
  font-size: 14px;
  font-weight: 600;
  color: var(--text);
  padding: 8px 14px;
  border-radius: 8px;
  transition: all .15s;
}
.nav-links a:hover { color: var(--blue); background: #f0f6ff; }

.nav-cta {
  display: flex;
  align-items: center;
  gap: 12px;
  flex-shrink: 0;
}

.nav-phone {
  font-size: 17px;
  font-weight: 800;
  color: var(--navy);
  letter-spacing: -.01em;
}
.nav-phone:hover { color: var(--blue); }

.nav-toggle {
  display: none;
  background: none;
  border: none;
  cursor: pointer;
  padding: 8px;
  color: var(--navy);
}

/* ---- HERO ---- */
.hero {
  background: linear-gradient(135deg, var(--navy) 0%, #0d2e4e 55%, #0d3b6b 100%);
  color: var(--white);
  padding: 90px 0 80px;
  position: relative;
  overflow: hidden;
}

.hero::before {
  content: '';
  position: absolute;
  top: -60px; right: -80px;
  width: 480px; height: 480px;
  background: radial-gradient(circle, rgba(21,101,192,.3) 0%, transparent 70%);
  border-radius: 50%;
}

.hero::after {
  content: '';
  position: absolute;
  bottom: -80px; left: -60px;
  width: 360px; height: 360px;
  background: radial-gradient(circle, rgba(245,124,0,.15) 0%, transparent 70%);
  border-radius: 50%;
}

.hero-inner {
  display: grid;
  grid-template-columns: 1fr 420px;
  gap: 60px;
  align-items: center;
  position: relative;
  z-index: 1;
}

.hero-eyebrow {
  display: flex;
  align-items: center;
  gap: 10px;
  margin-bottom: 20px;
}

.hero-eyebrow span {
  font-size: 13px;
  font-weight: 700;
  color: var(--accent-lt);
  letter-spacing: .08em;
  text-transform: uppercase;
}

.hero-eyebrow .divider { opacity: .4; }

.hero h1 {
  font-size: clamp(34px, 5vw, 58px);
  font-weight: 900;
  line-height: 1.1;
  margin-bottom: 22px;
  letter-spacing: -.02em;
}

.hero h1 em {
  font-style: normal;
  color: var(--accent-lt);
}

.hero-desc {
  font-size: 18px;
  color: rgba(255,255,255,.75);
  margin-bottom: 36px;
  max-width: 500px;
  line-height: 1.65;
}

.hero-actions {
  display: flex;
  gap: 14px;
  flex-wrap: wrap;
  margin-bottom: 48px;
}

.hero-trust {
  display: flex;
  gap: 28px;
  flex-wrap: wrap;
}

.trust-item {
  display: flex;
  align-items: center;
  gap: 8px;
  font-size: 13px;
  font-weight: 600;
  color: rgba(255,255,255,.7);
}

.trust-item svg { color: var(--accent-lt); flex-shrink: 0; }

/* Hero card */
.hero-card {
  background: rgba(255,255,255,.05);
  backdrop-filter: blur(12px);
  border: 1px solid rgba(255,255,255,.12);
  border-radius: 20px;
  padding: 36px;
  position: relative;
}

.emergency-card {
  background: linear-gradient(135deg, #b71c1c 0%, #c62828 100%);
  border-radius: 16px;
  padding: 26px 28px;
  margin-bottom: 24px;
  text-align: center;
  border: 1px solid rgba(255,255,255,.15);
}

.emergency-card .ec-label {
  font-size: 11px;
  font-weight: 700;
  letter-spacing: .12em;
  text-transform: uppercase;
  color: rgba(255,255,255,.75);
  margin-bottom: 4px;
}

.emergency-card .ec-title {
  font-size: 17px;
  font-weight: 800;
  color: var(--white);
  margin-bottom: 12px;
}

.emergency-card .ec-phone {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 10px;
  font-size: 28px;
  font-weight: 900;
  color: var(--white);
  letter-spacing: -.02em;
}

.ec-phone svg { color: rgba(255,255,255,.8); }

.hero-card-services {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 10px;
}

.hcs-item {
  display: flex;
  align-items: center;
  gap: 10px;
  background: rgba(255,255,255,.07);
  border: 1px solid rgba(255,255,255,.1);
  border-radius: 10px;
  padding: 12px 14px;
  font-size: 13px;
  font-weight: 600;
  color: rgba(255,255,255,.85);
  transition: all .2s;
}
.hcs-item:hover { background: rgba(255,255,255,.12); }
.hcs-item svg { color: var(--accent-lt); flex-shrink: 0; }

/* ---- TRUST STRIP ---- */
.trust-strip {
  background: var(--navy-mid);
  padding: 20px 0;
  border-bottom: 3px solid var(--accent);
}

.trust-strip-inner {
  display: flex;
  justify-content: center;
  align-items: center;
  gap: 0;
  flex-wrap: wrap;
}

.ts-item {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 12px 32px;
  border-right: 1px solid rgba(255,255,255,.12);
  color: var(--white);
}

.ts-item:last-child { border-right: none; }

.ts-icon {
  width: 40px;
  height: 40px;
  background: rgba(255,255,255,.1);
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  color: var(--accent-lt);
}

.ts-text strong {
  display: block;
  font-size: 15px;
  font-weight: 800;
  line-height: 1.2;
}

.ts-text span {
  font-size: 12px;
  color: rgba(255,255,255,.6);
}

/* ---- SERVICES ---- */
.services { background: var(--light); }

.services-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 24px;
}

.service-card {
  background: var(--white);
  border-radius: 16px;
  padding: 32px 28px;
  box-shadow: var(--shadow);
  border: 1px solid var(--border);
  transition: all .25s ease;
  position: relative;
  overflow: hidden;
}

.service-card:hover {
  transform: translateY(-4px);
  box-shadow: var(--shadow-lg);
  border-color: #c3d8f5;
}

.service-icon {
  width: 56px;
  height: 56px;
  background: #e3f0ff;
  border-radius: 14px;
  display: flex;
  align-items: center;
  justify-content: center;
  margin-bottom: 20px;
  color: var(--blue);
  transition: all .25s;
}

.service-card.featured .service-icon { background: #fff3e0; color: var(--accent); }
.service-card:hover .service-icon { transform: scale(1.08); }

.service-card h3 {
  font-size: 18px;
  font-weight: 800;
  color: var(--navy);
  margin-bottom: 10px;
}

.service-card p {
  font-size: 14px;
  color: var(--muted);
  line-height: 1.65;
  margin-bottom: 20px;
}

.service-list {
  list-style: none;
  display: flex;
  flex-direction: column;
  gap: 6px;
}

.service-list li {
  display: flex;
  align-items: flex-start;
  gap: 8px;
  font-size: 13px;
  color: var(--text);
}

.service-list li svg { color: var(--success); flex-shrink: 0; margin-top: 2px; }

/* ---- ABOUT ---- */
.about-inner {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 72px;
  align-items: center;
}

.about-visual {
  position: relative;
}

.about-graphic {
  background: linear-gradient(145deg, var(--navy) 0%, #1a4a7c 100%);
  border-radius: 20px;
  padding: 48px 40px;
  color: var(--white);
  position: relative;
  overflow: hidden;
}

.about-graphic::before {
  content: '';
  position: absolute;
  top: -40px; right: -40px;
  width: 200px; height: 200px;
  background: radial-gradient(circle, rgba(245,124,0,.25) 0%, transparent 70%);
  border-radius: 50%;
}

.about-year {
  font-size: 88px;
  font-weight: 900;
  line-height: 1;
  color: rgba(255,255,255,.12);
  position: absolute;
  bottom: 20px;
  right: 24px;
  letter-spacing: -.04em;
  font-family: 'Inter', sans-serif;
  user-select: none;
}

.about-stat-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 16px;
  position: relative;
  z-index: 1;
}

.about-stat {
  background: rgba(255,255,255,.08);
  border: 1px solid rgba(255,255,255,.12);
  border-radius: 12px;
  padding: 20px;
}

.about-stat .num {
  font-size: 32px;
  font-weight: 900;
  color: var(--accent-lt);
  line-height: 1;
  margin-bottom: 4px;
}

.about-stat .label {
  font-size: 12px;
  color: rgba(255,255,255,.65);
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: .05em;
}

.about-badge {
  position: absolute;
  bottom: -18px;
  right: 32px;
  background: var(--accent);
  color: var(--white);
  border-radius: 100px;
  padding: 10px 22px;
  font-size: 13px;
  font-weight: 800;
  box-shadow: 0 6px 20px rgba(245,124,0,.4);
  white-space: nowrap;
}

.about-content { padding-left: 8px; }

.about-content h2 {
  font-size: clamp(28px, 3.5vw, 38px);
  font-weight: 900;
  line-height: 1.15;
  color: var(--navy);
  margin-bottom: 18px;
}

.about-content h2 em {
  font-style: normal;
  color: var(--blue);
}

.about-content p {
  color: var(--muted);
  font-size: 16px;
  line-height: 1.75;
  margin-bottom: 18px;
}

.about-highlights {
  display: flex;
  flex-direction: column;
  gap: 12px;
  margin: 28px 0;
}

.ah-item {
  display: flex;
  align-items: center;
  gap: 14px;
  padding: 14px 18px;
  background: var(--light);
  border-radius: 10px;
  border: 1px solid var(--border);
}

.ah-icon {
  width: 38px;
  height: 38px;
  background: #e3f0ff;
  border-radius: 10px;
  display: flex;
  align-items: center;
  justify-content: center;
  color: var(--blue);
  flex-shrink: 0;
}

.ah-item strong { font-size: 14px; font-weight: 700; color: var(--navy); display: block; }
.ah-item span { font-size: 12px; color: var(--muted); }

/* ---- EMERGENCY ---- */
.emergency-section {
  background: linear-gradient(135deg, #b71c1c 0%, #c62828 50%, #8b0000 100%);
  color: var(--white);
  padding: 72px 0;
  position: relative;
  overflow: hidden;
}

.emergency-section::before {
  content: '';
  position: absolute;
  top: -80px; right: -80px;
  width: 400px; height: 400px;
  background: radial-gradient(circle, rgba(255,255,255,.06) 0%, transparent 70%);
  border-radius: 50%;
}

.emergency-inner {
  display: grid;
  grid-template-columns: 1fr auto;
  gap: 48px;
  align-items: center;
  position: relative;
  z-index: 1;
}

.emergency-label {
  font-size: 11px;
  font-weight: 700;
  letter-spacing: .14em;
  text-transform: uppercase;
  color: rgba(255,255,255,.7);
  margin-bottom: 10px;
}

.emergency-section h2 {
  font-size: clamp(28px, 4vw, 42px);
  font-weight: 900;
  line-height: 1.1;
  margin-bottom: 14px;
}

.emergency-section p {
  font-size: 16px;
  color: rgba(255,255,255,.8);
  max-width: 520px;
  line-height: 1.65;
}

.emergency-cta {
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 12px;
  flex-shrink: 0;
}

.emergency-phone-btn {
  display: flex;
  align-items: center;
  gap: 14px;
  background: var(--white);
  color: #c62828;
  border-radius: 14px;
  padding: 18px 28px;
  box-shadow: 0 8px 32px rgba(0,0,0,.25);
  transition: all .2s;
}

.emergency-phone-btn:hover { transform: translateY(-2px); box-shadow: 0 12px 40px rgba(0,0,0,.3); }

.emergency-phone-btn .ep-label {
  font-size: 11px;
  font-weight: 700;
  letter-spacing: .08em;
  text-transform: uppercase;
  color: rgba(180,0,0,.7);
  display: block;
  line-height: 1;
  margin-bottom: 2px;
}

.emergency-phone-btn .ep-number {
  font-size: 26px;
  font-weight: 900;
  letter-spacing: -.02em;
  line-height: 1;
  color: #b71c1c;
}

.emergency-phone-btn svg { color: #b71c1c; flex-shrink: 0; }

.emergency-note {
  font-size: 12px;
  color: rgba(255,255,255,.6);
  text-align: center;
}

/* ---- PROCESS ---- */
.process { background: var(--white); }

.process-steps {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 24px;
  position: relative;
}

.process-steps::before {
  content: '';
  position: absolute;
  top: 34px;
  left: calc(12.5% + 20px);
  right: calc(12.5% + 20px);
  height: 2px;
  background: linear-gradient(90deg, var(--blue) 0%, var(--accent) 100%);
  z-index: 0;
}

.process-step {
  text-align: center;
  position: relative;
  z-index: 1;
}

.step-num {
  width: 68px;
  height: 68px;
  background: linear-gradient(135deg, var(--blue) 0%, var(--blue-light) 100%);
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  margin: 0 auto 20px;
  font-size: 20px;
  font-weight: 900;
  color: var(--white);
  border: 4px solid var(--white);
  box-shadow: 0 4px 16px rgba(21,101,192,.3);
}

.process-step h3 { font-size: 16px; font-weight: 800; color: var(--navy); margin-bottom: 8px; }
.process-step p { font-size: 13px; color: var(--muted); line-height: 1.6; }

/* ---- TESTIMONIALS ---- */
.testimonials { background: var(--light); }

.testimonials-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 24px;
}

.testimonial-card {
  background: var(--white);
  border-radius: 16px;
  padding: 28px;
  box-shadow: var(--shadow);
  border: 1px solid var(--border);
  display: flex;
  flex-direction: column;
  gap: 18px;
  transition: transform .2s ease;
}

.testimonial-card:hover { transform: translateY(-3px); }

.stars {
  display: flex;
  gap: 3px;
}

.star { color: #f5c518; font-size: 16px; }

.testimonial-card blockquote {
  font-size: 15px;
  color: var(--text);
  line-height: 1.7;
  font-style: italic;
  flex: 1;
}

.testimonial-card blockquote::before { content: '\201C'; }
.testimonial-card blockquote::after  { content: '\201D'; }

.testimonial-author {
  display: flex;
  align-items: center;
  gap: 12px;
  border-top: 1px solid var(--border);
  padding-top: 16px;
}

.author-avatar {
  width: 42px;
  height: 42px;
  background: linear-gradient(135deg, var(--blue) 0%, #1976d2 100%);
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  font-weight: 800;
  font-size: 15px;
  color: var(--white);
  flex-shrink: 0;
}

.author-avatar.orange { background: linear-gradient(135deg, var(--accent) 0%, #ff9800 100%); }
.author-avatar.green  { background: linear-gradient(135deg, #2e7d32 0%, #43a047 100%); }

.author-name { font-size: 14px; font-weight: 700; color: var(--navy); display: block; }
.author-loc  { font-size: 12px; color: var(--muted); }

.reviews-coming-soon {
  max-width: 520px;
  margin: 0 auto;
  padding: 48px 32px;
  background: var(--white);
  border: 1px solid var(--border);
  border-radius: 20px;
  box-shadow: var(--shadow);
}

.rcs-icon {
  width: 56px;
  height: 56px;
  background: linear-gradient(135deg, #fff8e1 0%, #fff3cd 100%);
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  margin: 0 auto 20px;
  color: #f5c518;
}

.reviews-coming-soon h3 {
  font-size: 22px;
  font-weight: 800;
  color: var(--navy);
  margin-bottom: 12px;
}

.reviews-coming-soon p {
  font-size: 15px;
  color: var(--muted);
  line-height: 1.7;
  margin-bottom: 10px;
}

.reviews-coming-soon .btn { margin-top: 16px; }

/* ---- SERVICE AREA ---- */
.service-area { background: var(--white); }

.area-counties {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 24px;
  max-width: 860px;
  margin: 0 auto 40px;
}

.area-county-card {
  background: var(--white);
  border: 1px solid var(--border);
  border-radius: 16px;
  padding: 28px 28px 24px;
  box-shadow: var(--shadow);
  text-align: left;
}

.acc-header {
  display: flex;
  align-items: flex-start;
  gap: 14px;
  margin-bottom: 20px;
  padding-bottom: 18px;
  border-bottom: 1px solid var(--border);
}

.acc-icon {
  width: 42px;
  height: 42px;
  background: #e3f0ff;
  border-radius: 10px;
  display: flex;
  align-items: center;
  justify-content: center;
  color: var(--blue);
  flex-shrink: 0;
  margin-top: 2px;
}

.acc-header h3 {
  font-size: 17px;
  font-weight: 800;
  color: var(--navy);
  margin-bottom: 3px;
}

.acc-header span {
  font-size: 12px;
  color: var(--muted);
}

.area-cta {
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 10px;
}

.area-cta p {
  font-size: 13px;
  color: var(--muted);
}

.county-towns {
  display: flex;
  flex-wrap: wrap;
  gap: 7px;
}

.town-tag {
  font-size: 12px;
  background: var(--white);
  border: 1px solid var(--border);
  color: var(--text);
  border-radius: 100px;
  padding: 4px 11px;
  font-weight: 500;
}

/* ---- CONTACT ---- */
.contact { background: var(--light); }

.contact-inner {
  display: grid;
  grid-template-columns: 1fr 480px;
  gap: 60px;
  align-items: start;
}

.contact-info h2 {
  font-size: clamp(26px, 3vw, 36px);
  font-weight: 900;
  color: var(--navy);
  margin-bottom: 16px;
}

.contact-info > p {
  color: var(--muted);
  font-size: 16px;
  line-height: 1.7;
  margin-bottom: 32px;
}

.contact-cards {
  display: flex;
  flex-direction: column;
  gap: 14px;
}

.contact-card {
  display: flex;
  align-items: center;
  gap: 16px;
  background: var(--white);
  border: 1px solid var(--border);
  border-radius: 12px;
  padding: 18px 20px;
  transition: all .2s;
}

.contact-card:hover { border-color: var(--blue); box-shadow: 0 4px 16px rgba(21,101,192,.1); }

.cc-icon {
  width: 46px;
  height: 46px;
  background: #e3f0ff;
  border-radius: 11px;
  display: flex;
  align-items: center;
  justify-content: center;
  color: var(--blue);
  flex-shrink: 0;
}

.cc-icon.accent { background: #fff3e0; color: var(--accent); }

.cc-label { font-size: 11px; color: var(--muted); font-weight: 600; text-transform: uppercase; letter-spacing: .05em; display: block; margin-bottom: 2px; }
.cc-value { font-size: 15px; font-weight: 700; color: var(--navy); }

/* Contact Form */
.contact-form {
  background: var(--white);
  border-radius: 20px;
  padding: 36px;
  box-shadow: var(--shadow);
  border: 1px solid var(--border);
}

.form-title { font-size: 20px; font-weight: 800; color: var(--navy); margin-bottom: 6px; }
.form-sub   { font-size: 14px; color: var(--muted); margin-bottom: 24px; }

.form-row { display: grid; grid-template-columns: 1fr 1fr; gap: 14px; }

.form-group { display: flex; flex-direction: column; gap: 6px; margin-bottom: 14px; }
.form-group label { font-size: 13px; font-weight: 700; color: var(--text); }

.form-group input,
.form-group select,
.form-group textarea {
  font-family: inherit;
  font-size: 14px;
  color: var(--text);
  background: var(--light);
  border: 1.5px solid var(--border);
  border-radius: 9px;
  padding: 11px 14px;
  transition: all .15s;
  outline: none;
  width: 100%;
}

.form-group input:focus,
.form-group select:focus,
.form-group textarea:focus {
  border-color: var(--blue);
  background: var(--white);
  box-shadow: 0 0 0 3px rgba(21,101,192,.1);
}

.form-group textarea { resize: vertical; min-height: 110px; }

.form-submit {
  width: 100%;
  justify-content: center;
  font-size: 16px;
  padding: 15px;
}

/* ---- FOOTER ---- */
.footer {
  background: var(--navy);
  color: var(--white);
  padding: 60px 0 0;
}

.footer-inner {
  display: grid;
  grid-template-columns: 1.4fr 1fr 1fr 1.2fr;
  gap: 40px;
  padding-bottom: 48px;
  border-bottom: 1px solid rgba(255,255,255,.1);
}

.footer-logo {
  display: flex;
  align-items: center;
  gap: 12px;
  margin-bottom: 16px;
}

.footer-logo-icon {
  width: 40px; height: 40px;
  background: var(--blue);
  border-radius: 9px;
  display: flex; align-items: center; justify-content: center;
}

.footer-logo strong { font-size: 15px; font-weight: 800; display: block; line-height: 1.1; }
.footer-logo span   { font-size: 11px; color: rgba(255,255,255,.5); text-transform: uppercase; letter-spacing: .04em; }

.footer-about p { font-size: 13px; color: rgba(255,255,255,.6); line-height: 1.7; margin-bottom: 20px; }

.footer-social { display: flex; gap: 10px; }
.social-btn {
  width: 36px; height: 36px;
  background: rgba(255,255,255,.08);
  border-radius: 8px;
  display: flex; align-items: center; justify-content: center;
  color: rgba(255,255,255,.7);
  transition: all .15s;
  border: 1px solid rgba(255,255,255,.1);
}
.social-btn:hover { background: var(--blue); color: var(--white); border-color: transparent; }

.footer-col h4 {
  font-size: 12px;
  font-weight: 700;
  letter-spacing: .09em;
  text-transform: uppercase;
  color: rgba(255,255,255,.45);
  margin-bottom: 18px;
}

.footer-links { list-style: none; display: flex; flex-direction: column; gap: 10px; }
.footer-links a { font-size: 14px; color: rgba(255,255,255,.7); transition: color .15s; }
.footer-links a:hover { color: var(--accent-lt); }

.footer-contact-list { display: flex; flex-direction: column; gap: 12px; }
.fci {
  display: flex;
  align-items: flex-start;
  gap: 10px;
  font-size: 13px;
  color: rgba(255,255,255,.7);
}
.fci svg { color: var(--accent-lt); margin-top: 2px; flex-shrink: 0; }

.footer-license {
  padding: 16px 0;
  text-align: center;
  background: rgba(0,0,0,.15);
  margin-top: 0;
}

.footer-license p {
  font-size: 12px;
  color: rgba(255,255,255,.35);
}

.footer-bottom {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 20px 0;
}

.footer-bottom p { font-size: 13px; color: rgba(255,255,255,.45); }
.footer-bottom a { color: rgba(255,255,255,.6); }
.footer-bottom a:hover { color: var(--accent-lt); }

/* ---- CHAT WIDGET ---- */
.chat-widget { position: fixed; bottom: 28px; right: 28px; z-index: 9999; }

.chat-btn {
  width: 60px;
  height: 60px;
  background: linear-gradient(135deg, var(--blue) 0%, var(--blue-light) 100%);
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  cursor: pointer;
  box-shadow: 0 6px 24px rgba(21,101,192,.45);
  transition: all .2s ease;
  border: none;
  color: var(--white);
  position: relative;
}

.chat-btn:hover { transform: scale(1.08); box-shadow: 0 8px 32px rgba(21,101,192,.55); }

.chat-badge {
  position: absolute;
  top: -2px; right: -2px;
  width: 18px; height: 18px;
  background: var(--accent);
  border-radius: 50%;
  border: 2.5px solid var(--white);
  animation: pulse 2s infinite;
}

.chat-tooltip {
  position: absolute;
  bottom: 70px;
  right: 0;
  background: var(--navy);
  color: var(--white);
  font-size: 13px;
  font-weight: 600;
  padding: 8px 14px;
  border-radius: 10px;
  white-space: nowrap;
  pointer-events: none;
  opacity: 0;
  transform: translateY(6px);
  transition: all .2s;
  box-shadow: var(--shadow);
}

.chat-tooltip::after {
  content: '';
  position: absolute;
  bottom: -5px;
  right: 20px;
  width: 10px; height: 10px;
  background: var(--navy);
  transform: rotate(45deg);
}

.chat-widget:hover .chat-tooltip { opacity: 1; transform: translateY(0); }

.chat-window {
  position: absolute;
  bottom: 76px;
  right: 0;
  width: 340px;
  background: var(--white);
  border-radius: 18px;
  box-shadow: 0 12px 48px rgba(11,31,51,.2);
  overflow: hidden;
  display: none;
  flex-direction: column;
  border: 1px solid var(--border);
  animation: slideUp .25s ease;
}

.chat-window.open { display: flex; }

@keyframes slideUp {
  from { opacity: 0; transform: translateY(16px); }
  to   { opacity: 1; transform: translateY(0); }
}

.chat-header {
  background: linear-gradient(135deg, var(--navy) 0%, #1a4a7c 100%);
  padding: 16px 18px;
  display: flex;
  align-items: center;
  gap: 12px;
}

.chat-avatar {
  width: 38px; height: 38px;
  background: var(--blue);
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  color: var(--white);
  flex-shrink: 0;
}

.chat-header-info strong { font-size: 14px; font-weight: 700; color: var(--white); display: block; }
.chat-header-info span   { font-size: 12px; color: rgba(255,255,255,.65); display: flex; align-items: center; gap: 5px; }

.online-dot { width: 7px; height: 7px; background: #4caf50; border-radius: 50%; display: inline-block; }

.chat-close {
  margin-left: auto;
  background: none;
  border: none;
  color: rgba(255,255,255,.6);
  cursor: pointer;
  padding: 4px;
  display: flex;
  border-radius: 6px;
  transition: all .15s;
}
.chat-close:hover { color: var(--white); background: rgba(255,255,255,.1); }

.chat-messages {
  padding: 18px;
  display: flex;
  flex-direction: column;
  gap: 12px;
  max-height: 280px;
  overflow-y: auto;
  background: var(--light);
}

.chat-msg {
  display: flex;
  gap: 8px;
  align-items: flex-end;
}

.chat-msg .bubble {
  background: var(--white);
  border: 1px solid var(--border);
  border-radius: 14px 14px 14px 2px;
  padding: 10px 14px;
  font-size: 13px;
  line-height: 1.55;
  color: var(--text);
  max-width: 240px;
  box-shadow: 0 1px 3px rgba(0,0,0,.05);
}

.chat-msg.user { flex-direction: row-reverse; }
.chat-msg.user .bubble {
  background: var(--blue);
  color: var(--white);
  border-color: transparent;
  border-radius: 14px 14px 2px 14px;
}

.msg-avatar {
  width: 28px; height: 28px;
  background: var(--blue);
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  color: var(--white);
  font-size: 11px;
  font-weight: 700;
  flex-shrink: 0;
}

.chat-quick-replies {
  display: flex;
  flex-wrap: wrap;
  gap: 7px;
  padding: 12px 18px;
  background: var(--light);
  border-top: 1px solid var(--border);
}

.qr-btn {
  font-size: 12px;
  font-weight: 600;
  color: var(--blue);
  background: var(--white);
  border: 1.5px solid var(--blue);
  border-radius: 100px;
  padding: 6px 12px;
  cursor: pointer;
  transition: all .15s;
}
.qr-btn:hover { background: var(--blue); color: var(--white); }

.chat-input-area {
  display: flex;
  gap: 8px;
  padding: 14px 18px;
  border-top: 1px solid var(--border);
  background: var(--white);
}

.chat-input-area input {
  flex: 1;
  font-family: inherit;
  font-size: 13px;
  color: var(--text);
  background: var(--light);
  border: 1.5px solid var(--border);
  border-radius: 100px;
  padding: 9px 16px;
  outline: none;
  transition: border-color .15s;
}

.chat-input-area input:focus { border-color: var(--blue); }

.chat-send {
  width: 36px; height: 36px;
  background: var(--blue);
  border: none;
  border-radius: 50%;
  color: var(--white);
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: all .15s;
  flex-shrink: 0;
}
.chat-send:hover { background: var(--navy); transform: scale(1.05); }

.chat-powered {
  text-align: center;
  font-size: 10px;
  color: var(--muted);
  padding: 8px;
  background: var(--white);
  border-top: 1px solid var(--border);
}

.chat-powered a { color: var(--blue); font-weight: 600; }

/* ---- SCROLL TO TOP ---- */
.scroll-top {
  position: fixed;
  bottom: 104px;
  right: 34px;
  width: 42px; height: 42px;
  background: var(--white);
  border: 1.5px solid var(--border);
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  cursor: pointer;
  opacity: 0;
  transform: translateY(10px);
  transition: all .25s ease;
  color: var(--navy);
  box-shadow: var(--shadow);
  z-index: 888;
}

.scroll-top.visible { opacity: 1; transform: translateY(0); }
.scroll-top:hover { background: var(--navy); color: var(--white); border-color: var(--navy); }

/* ---- MOBILE NAV ---- */
.mobile-menu {
  display: none;
  position: absolute;
  top: 100%;
  left: 0; right: 0;
  background: var(--white);
  border-top: 1px solid var(--border);
  padding: 16px 20px;
  box-shadow: 0 8px 24px rgba(11,31,51,.12);
}

.mobile-menu.open { display: block; }

.mobile-menu ul {
  list-style: none;
  display: flex;
  flex-direction: column;
  gap: 2px;
  margin-bottom: 16px;
}

.mobile-menu ul a {
  display: block;
  padding: 11px 14px;
  font-size: 15px;
  font-weight: 600;
  color: var(--text);
  border-radius: 8px;
  transition: background .15s;
}

.mobile-menu ul a:hover { background: var(--light); color: var(--blue); }

.mobile-cta { display: flex; flex-direction: column; gap: 10px; }
.mobile-cta .btn { width: 100%; justify-content: center; }

/* ================================================
   RESPONSIVE
   ================================================ */

@media (max-width: 1024px) {
  .hero-inner { grid-template-columns: 1fr; gap: 40px; }
  .hero-card { display: none; }
  .services-grid { grid-template-columns: repeat(2, 1fr); }
  .footer-inner { grid-template-columns: 1fr 1fr; }
}

@media (max-width: 768px) {
  .section { padding: 56px 0; }

  .topbar-left { display: none; }

  .nav-links, .nav-cta .btn-dark { display: none; }
  .nav-toggle { display: flex; }
  .nav-phone { font-size: 15px; }

  .hero { padding: 56px 0; }
  .hero h1 { font-size: 32px; }
  .hero-actions { flex-direction: column; }
  .hero-actions .btn { justify-content: center; }

  .trust-strip-inner { flex-direction: column; gap: 0; }
  .ts-item { border-right: none; border-bottom: 1px solid rgba(255,255,255,.12); width: 100%; justify-content: center; }
  .ts-item:last-child { border-bottom: none; }

  .services-grid { grid-template-columns: 1fr; }
  .about-inner { grid-template-columns: 1fr; gap: 40px; }
  .about-badge { right: 20px; font-size: 12px; padding: 9px 18px; }

  .emergency-inner { grid-template-columns: 1fr; text-align: center; }
  .emergency-section p { margin: 0 auto; }
  .emergency-cta { align-items: stretch; }
  .emergency-phone-btn { justify-content: center; }

  .process-steps { grid-template-columns: repeat(2, 1fr); }
  .process-steps::before { display: none; }

  .testimonials-grid { grid-template-columns: 1fr; }

  .area-counties { grid-template-columns: 1fr; }

  .contact-inner { grid-template-columns: 1fr; gap: 40px; }

  .footer-inner { grid-template-columns: 1fr 1fr; gap: 32px; }
  .footer-bottom { flex-direction: column; gap: 8px; text-align: center; }

  .chat-widget { bottom: 20px; right: 16px; }
  .chat-window { width: calc(100vw - 32px); right: 0; }

  .form-row { grid-template-columns: 1fr; }
}

@media (max-width: 480px) {
  .hero-trust { flex-direction: column; gap: 10px; }
  .footer-inner { grid-template-columns: 1fr; }
  .process-steps { grid-template-columns: 1fr; }
  .hero-eyebrow { flex-wrap: wrap; }
}